In order to ensure customer satisfaction, the textile sector requires delivering the desired product on time, without sacrificing the details, quantity requested, and quality. Businesses must overcome many internal and external factors in order to carry out their activities. High competition in the market requires keeping quality and costs under strict control while making deliveries in a short time. More sensitive processes may come to the fore especially in the upper group sector.
Since the establishment of Ersey Textile, with the focus of on-site quality, for the first time in all production processes, making the right production according to customer expectations, standardizing to ensure the same quality at every point, producing the requested quantities on time, providing systematic service in logistics and shipment, continuously improving and evaluating the flow between processes. gives importance to data analysis.
At this point, Ersey Textile always pays attention to serving its customers in the best way. It never compromises on quality production. It makes production according to the desired details. It provides the desired standard service in the requested price range. It ensures that orders are sent to customers just in time. He wants his customers to be satisfied with the service he received. It does necessary work to meet customer expectations. When it conveys the positive and negative returns of the customers, it evaluates by the team. It meets the requested demand. In this context, it renews itself. It provides better service every day. It deals with the customer at all times and under all conditions, answers questions and provides instant 24/7 communication.
Ersey Textile, which aims to provide 100% best service to its customers, continues to serve national and international brands.